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Keywords: Sign-in Options, Windows Hello, Windows 10, Azure Active Directory, AAD, Fingerprint, Face Recognition, MDM, Intune, Microsoft Azure, Turn off Windows Hello, Turn Windows Hello, enable Windows Hello, disable Windows Hello
This Guide will explain both how to enable and how to disable Windows Hello.
*Some settings are hidden or managed by your organization.
This setting is managed by your organization. Contact your admin for more info.
1 Sign into Microsoft Azure https://portal.azure.com/
2 Search Intune
3 Click on Device enrollment
4 Click on Windows enrollment
5 Click on Windows Hello for Business
6 Change “Configure Windows Hello for Business” to “Not configured” or “Enabled”
(To allow users to decide use Windows Hello or not select Not configured to force set PIN or use Windows Hello select Enabled, to disable Windows Hello (Means the Error will be displayed) select Disabled)
7 Wait for a while, try to reset the Windows 10 which had the error (Make sure to backup the important files)
(If you do not want to reset the computer, try to remove it from Azure domain, wait for a while, then join again)
8 During the setup process select using Work or school account to sign in.
9 Once done, the error should be fixed and you are able to click on the Set up button to configure Windows Hello.