Keywords: Microsoft Outlook, Showing wrong name, Showing wrong email address, To field, Outlook contact name and email address mismatch, Showing incorrect contact name, Microsoft Exchange, Microsoft Office 365
When entering contact’s name in the To field in Microsoft Outlook, it shows correct email address but wrong contact name which can cause confusion.
To resolve this issue, we need to remove incorrect “Linked contacts”
1 Click on the correct email address with incorrect name, so that it populates the name to To… field
2 Double click on the name, a menu will appear
3 Click on three dots
4 Click on “Link Contacts…”
5 Remove all other contacts except the only correct contact name for that specific contact
6 Now the issue should be fixed
Note: You need to repeat these steps for each contacts which has this problem.