ntopng error on pfSense – ntopng requires redis server to be up and running

The Error

ntopng        [Redis.cpp:113] ERROR: to specify a redis server other than the default
ntopng        [Redis.cpp:112] ERROR: Please start it and try again or use -r
ntopng        [Redis.cpp:111] ERROR: ntopng requires redis server to be up and running
ntopng error on pfSense
ntopng error on pfSense

The Fix

1 Login to pfSense via SSH or console or web GUI

1.1 If using web GUI, navigate to “Diagnostics -> Command Prompt” type following command

rm -rf /var/db/ntopng
pfSense -> Command Prompt
pfSense -> Command Prompt

2 Now try to start ntopng from Services Status widget

3 The ntopng service should be able to started successfully

pfSense - Services Status - ntopng
pfSense – Services Status – ntopng

TPG NBN modem with pfSense

How to use pfSense with TPG NBN modem


Create an VLAN, Interface -> Assignments -> VLANs -> Add.

Parent Interface: Use your WAN interface (mine is igb0)

VLAN Tag: 2

VLAN Priority: 0 (Make sure it’s 0, or connection will fail)

pfSense VLAN editing page screenshot

Create a PPP, Interface -> Assignment -> PPPs -> Add.

Link Type: PPPoE

Link Interface: The VLAN you set up before.

Username: TPG Username

Password: TPG Password

pfSense PPPs/PPPoE editing page screenshot

Configure the WAN port.

Description: WAN

IPv4 Configuration Type: PPPoE

MTU: 1500

MSS: 1492

Username: TPG Username

Password: TPG Password

pfSense WAN interface editing page screenshot

Now you can connect to internet through pfSense -> NBN Modem/NBN HFC connection box (Usually a small black box) -> HFC cable connected to wall

[Originally it should be TPG supplied WiFi router -> NBN Modem/NBN HFC connection box (Usually a small black box) -> HFC cable connected to wall]