How to: Fix Microsoft Outlook showing wrong contact name in “To” Field

Keywords: Microsoft Outlook, Showing wrong name, Showing wrong email address, To field, Outlook contact name and email address mismatch, Showing incorrect contact name, Microsoft Exchange, Microsoft Office 365

When entering contact’s name in the To field in Microsoft Outlook, it shows correct email address but wrong contact name which can cause confusion.

Microsoft Outlook - To Field (Wrong contact name)
Microsoft Outlook – To Field (Wrong contact name)

Solution

To resolve this issue, we need to remove incorrect “Linked contacts”

1 Click on the correct email address with incorrect name, so that it populates the name to To… field

Microsoft Outlook - To... field
Microsoft Outlook – To… field

2 Double click on the name, a menu will appear

Microsoft Outlook
Microsoft Outlook

3 Click on three dots

Microsoft Outlook
Microsoft Outlook

4 Click on “Link Contacts…”

Microsoft Outlook - Link Contacts...
Microsoft Outlook – Link Contacts…

5 Remove all other contacts except the only correct contact name for that specific contact

Before Modifying

Microsoft Outlook - Linked contacts for (Before Modifying)
Microsoft Outlook – Linked contacts for (Before Modifying)

After Modifying

Microsoft Outlook - Linked contacts for (After Modifying)
Microsoft Outlook – Linked contacts for (After Modifying)

6 Now the issue should be fixed

Note: You need to repeat these steps for each contacts which has this problem.

How to fix “This message could not be sent. You do not have the permission to send the message on behalf of the specified user.”

This message could not be sent. You do not have the permission to send the message on behalf of the specified user.
(Microsoft Outlook - Send As)
This message could not be sent. You do not have the permission to send the message on behalf of the specified user.
(Microsoft Outlook – Send As)

1 Make sure the Desktop Outlook is closed

2 Open following path from Windows File Explorer

%userprofile%\AppData\Local\Microsoft\Outlook\Offline Address Books\

3 Cut everything within this folder

4 Create a new folder name it backup and open it

5 Paste to the backup folder

6 Try to launch Desktop Outlook and Send As again.


How to configure and use Send As in Exchange and Outlook

How to configure Office 365, Microsoft Outlook Send As & Force Oultook update Global Address List (GAL)

Keywords: Office 365, Oultook Send As, Force Global Address List (GAL) update, This message could not be sent

1 Configure Send As permission in Microsoft Exchange

1.1 Login to Office 365 Exchange: https://outlook.office365.com/ecp

1.2 Click on “recipients” -> “mailboxes” or “shared”

1.3 Double click on one of the mailbox from the results list

1.4 Click on “mailbox delegation”

1.5 Scroll to “Send As” section

1.6 Click on “+” button, add user who should have Send As permission for the mailbox.

1.7 Click on “Save” button.

2 Send As from Outlook Online

2.1 Login to https://outlook.office365.com as the user we have specified in step 1.6

2.2 Click on your profile image at top right corner

2.3 Click on “Open another mailbox”

2.4 Enter the mailbox we give permission to from step 1.3 and click on “Open”

2.5 Now you can send email from this email address.

3 Send As from Microsoft Outlook Desktop Application

3.1 Launch Desktop Outlook

3.2 Click on “New Email” button

3.3 Click on “Options” from Menu then click on “From”

3.4 Click on From, if the address you want to send as appear underneath the “From” button, select it, if not, Click on “Other Email Address…”

3.5 Type the email address you have configured from step 1.3

3.6 Now you can send email from this email address.

4 How to resolve following Error

Note: You may encounter following error after step 3.6

This message could not be sent. You do not have the permission to send the message on behalf of the specified user.

This message could not be sent. You do not have the permission to send the message on behalf of the specified user.
(Microsoft Outlook - Send As)
This message could not be sent. You do not have the permission to send the message on behalf of the specified user.
(Microsoft Outlook – Send As)

To resolve this issue, try following method to Force Oultook update Global Address List (GAL) to resolved the issue.

4.1 Make sure the Desktop Outlook is closed

4.2 Open following path from Windows File Explorer

%userprofile%\AppData\Local\Microsoft\Outlook\Offline Address Books\

4.3 Cut everything within this folder

4.4 Create a new folder name it backup and open it

4.5 Paste to the backup folder

4.6 Try to launch Desktop Outlook and follow Section 3 again to Send As, this time there should be no error.

Change SharePoint Library permission settings

Keywords: Microsoft SharePoint, Office 365, Library permission

1 Open one of your own SharePoint site

Microsoft SharePoint - Site
Microsoft SharePoint – Site

2 Click on “Site contents”

Microsoft SharePoint - Site
Microsoft SharePoint – Site

3 Click on “Site settings”

Microsoft SharePoint - Site - Site settings
Microsoft SharePoint – Site – Site settings

4 Click on “Site libraries and lists”

Microsoft SharePoint - Site - Site settings
Microsoft SharePoint – Site – Site settings

5 Click on the Library you want to change permission

Microsoft SharePoint - Site - Site settings - Customize "name of Library"
Microsoft SharePoint – Site – Site settings – Customize “name of Library”

6 Click on “Permissions for this document library”

Microsoft SharePoint - Site - Site settings - Customize "name of Library" - Settings - Permissions for this document library
Microsoft SharePoint – Site – Site settings – Customize “name of Library” – Settings – Permissions for this document library

7 Click on “Stop Inheriting Permissions” button at top left corner

Microsoft SharePoint - Site - Site settings - Customize "name of Library" - Settings -  Permissions for this document library
Microsoft SharePoint – Site – Site settings – Customize “name of Library” – Settings – Permissions for this document library

8 Now you can click on “Grant Permissions” to add people or groups then set right permission and delete or edit uer permission

Microsoft SharePoint - Site - Site settings - Customize "name of Library" - Settings -  Permissions for this document library - Permissions
Microsoft SharePoint – Site – Site settings – Customize “name of Library” – Settings – Permissions for this document library – Permissions

How to remove Office 365 Account from Microsoft Outlook properly

Keyword: Sign out, remove account, delete account, Office 365 account, from Microsoft Outlook

1 Open Microsoft Outlook

2 Click on “File”

Microsoft  Outlook Menu bar
Microsoft Outlook Menu bar

3 Click on “Office Account”

Microsoft  Outlook - File
Microsoft Outlook – File

4 Click on “Sign out”

Now you are logged out from Outlook proberly.

Note: By only delete Outlook profile from Outlook settings, it does not remove your Office 365 account login details from Outlook, by following this guide, your Office 365 login details will be removed, you can still add your account again, instead of type your email address and automatically sign you in, after this guide, you need to manually sign in again.

How to Change date format in Office 365 Sharepoint

Keywords: Office 365, Sharepoint, Date format, Microsoft Office 365, Microsoft Sharepoint

Change the date format in following screenshot

Sharepoint - Date Column
Sharepoint – Date Column

To change the date format:

1 Open the site and Click on “Site contents”

Sharepoint - Site - Site contents
Sharepoint – Site – Site contents

2 Click on “Site settings” at the top right corner

Sharepoint - Site - Site settings
Sharepoint – Site – Site settings

3 Find “Site Administration”, Click on “Reginal settings”

Sharepoint - Site - Site settings
Sharepoint – Site – Site settings

4 Change the Time Zone and Locale if you wish.

Sharepoint - Site - Site settings - Reginal Settings
Sharepoint – Site – Site settings – Reginal Settings

5 Click on “OK” button at the bottom

6 Now open the site again, the date format should be right for your region.

How to: Manage junk mail settings for shared mailbox – Office 365

Keyword: Junk mail, shared mailbox, mailbox, ECP, Exchange admin center

While users can login to Office 365 to modify their mailbox settings, it is a bit tricky to modify settings for shared mailbox.

Add email address to safe sender for shared mailbox Via Exchange admin center

1 Access the mailbox settings page from here:

https://outlook.office365.com/ecp/[email protected] (Sample Shared Mailbox Email Address)

2 On the options, click block or allow. Add email address to safe sender and click Save.

This method can also be used for non-shared mailboxes

How to: Office 365 with Multi-factor authentication (MFA) for old Outlook Windows Manual Exchange Configuration

Old version of Microsoft Outlook does not work with Office 365 with MFA enabled, which will faill at sign in stage.

This Guide walk you through with proper configuration to make it work even for old vero of Outlook.

1 Logon to https://www.office.com

2 Open this link: https://portal.office.com/account/ (Or go to My account)

Office365.com -> Settings
Office365.com -> Settings

3 Click on Security & privacy -> Additional security verification -> Create and menagae app passwords

Office 365 -> My account -> Security & privacy
Office 365 -> My account -> Security & privacy

4 Create an App password, give it a proper name, copy the password save it for later use.

5 Open the Control Panel.

6 Type mail in search bar, click on search result

Control Panel -> Search bar
Control Panel -> Search bar

7 Click Email Accounts…

Mail Setup - Outlook
Mail Setup – Outlook

8 Click New…

Mail (Outlook) - Accout Settings
Mail (Outlook) – Accout Settings

9 Select Manual setup or additional server types, then click Next.

Mail (Outlook) -> Add Account
Mail (Outlook) -> Add Account

10 Select Microsoft Exchange Server or compatible service, then click Next.

Mail (Outlook) -> Add Account
Mail (Outlook) -> Add Account

11 Enter the following in the corresponding fields:

Server: outlook.office365.com

User Name: username

When finished, click More Settings

*Warning: Do not click the Check Name button at this step, or the configuration process will fail.

Mail (Outlook) -> Add Account
Mail (Outlook) -> Add Account

12 Click Security

Mail (Outlook) -> Microsoft Exchange
Mail (Outlook) -> Add Account

13 Uncheck Encrypt data between Microsoft Outlook and Microsoft Exchange.

Choose Anonymous Authentication from the Logon network security drop-down menu.

Mail (Outlook) -> Microsoft Exchange
Mail (Outlook) -> Microsoft Exchange

14 In the Connection tab, check Connect to Microsoft Exchange using HTTP, then click Exchange Proxy Settings…

Mail (Outlook) -> Microsoft Exchange
Mail (Outlook) -> Microsoft Exchange

15 In the Use this URL to connect to my proxy server for Exchange field, enter outlook.office365.com.

Mail (Outlook) -> Microsoft Exchange Proxy Settings
Mail (Outlook) -> Microsoft Exchange Proxy Settings

16 Check the Only connect to proxy servers that have this principal name on their certificate, then enter msstd:outlook.com in the associated text field.

Mail (Outlook) -> Microsoft Exchange Proxy Settings
Mail (Outlook) -> Microsoft Exchange Proxy Settings

17 Make following changes:

Check the On fast networks, connect using HTTP first then connect using TCP/IP box.

Select Basic Authentication from the Use this authentication when connecting to my proxy server for Exchange drop-down menu.

Mail (Outlook) -> Microsoft Exchange Proxy Settings
Mail (Outlook) -> Microsoft Exchange Proxy Settings

18 Click OK.

Mail (Outlook) -> Microsoft Exchange Proxy Settings
Mail (Outlook) -> Microsoft Exchange Proxy Settings

19 Click OK.

Mail (Outlook) -> Microsoft Exchange
Mail (Outlook) -> Microsoft Exchange

20 Click Check Name.

Mail (Outlook) -> Add Account
Mail (Outlook) -> Add Account

21 An authentication prompt will appear. Enter your [email protected] and password form step 4 in the corresponding fields, then click OK.

Windows Security - Login
Windows Security – Login

22 Click Next >.

23 Click Finish. Your account will be setup and you can open Outlook to begin using your Exchange account.

Mail (Outlook) -> Add Account
Mail (Outlook) -> Add Account

Enroll your Android Enterprise dedicated devices or fully managed devices (Preview) with Microsoft Intune

Enable Intune/MDM

Remember to get correct license and configure Intune/MDM first

Then open this link to make sure you are able to see the correct MDM link

Azure Active Directory admin center
Azure Active Directory admin center

Configure Microsoft 365 Device Management

1 Open the Microsoft 365 Device Management page from Microsoft 365 admin center

2 Create a Google account if you do not have one

3 Device enrollment -> Android enrollment -> Managed Google Play

4 Link the Google account

5 Corporate-owned, fully managed user devices will be enabled now, click on it to show the QR code and Token for Step 9 in next section (Enroll by using a token)

Microsoft 365 Device Management -> Device enrollment - Android enrollment
Microsoft 365 Device Management -> Device enrollment – Android enrollment

Enroll by using a token

Android 6 and later devices can use token method to enroll the device, Android 6.1 and later versions can also leverage QR code to enroll.

1 Wipe your Android device, refer to device official website to find out different methods to wipe the device.

2 Turn on the device

3 Select your Language from setup screen

4 Connect to your Wifi and then press NEXT.

5 Accept the Google Terms and conditions and then Press NEXT.

6 On the Google sign-in screen, enter afw#setup instead of a Gmail account, and then press NEXT.

7 Choose INSTALL for the Android Device Policy app.

8 Continue installation of this policy. Some devices may require additional terms acceptance.

9 On the Enroll this device screen, allow your device to scan the QR code or choose to enter the token manually.

10 Follow the on-screen prompts to complete enrollment.

Note: If you have signed in with normal Google account, wipe the device again

For other methods: Near Field Communication (NFC), Google Zero Touch refer to this link

How to: Check storage quota in SharePoint Online

Usually you have to be the site owner or a site collection administrator to be able to check storage quota in SharePoint Online

1 Open your site, click Gear icon, then click on Site contents

Office 365 SharePoint > Settings
Office 365 SharePoint > Settings

2 Click on Site settings from new page

Office 365 SharePoint > Site Settings
Office 365 SharePoint > Site Settings

3 Click on Storage Metrics from Site Collection Administration section

Office 365 SharePoint > Site Settings
Office 365 SharePoint > Site Settings

Keywords: SharePoint, SharePoint storage, SharePoint Free Storage, SharePoint site storage, View SharePoint Storage Size