How to: Find out “lost/missing” document/file from Microsoft Office 365 (Document/File saved to wrong place in SharePoint/OneDrive)

Warning: This simple guide is for people who actually saved file or document to wrong place without paying attention and want to find out the file.

Sometimes, when we saving files to SharePoint, especially when the path is very long, we can save to wrong spot without knowing, until we want to use the file again.

Here are some easy ways to find the “lost” file or documents.

Method 1 – Open from Word/Excel/PowerPoint

1 Launch the corresponding software/program if we were editing the file/document in Word, Excel or PowerPoint.

2 Looking at the “Recent” section in the Office program.

3 Once identified the wanted document, underneath the file name, usually it’s the path of the file in SharePoint

Method 2 – Search for file/document

If you still remember the partial file name

1 Sign into office.com

2 In the top search box, search for the file

3 The file might appear in search results

4 Click on the folder/path of that file, not the file name

5 Now the folder contains the file/document will be in front of you


How to: Fix Microsoft Teams – Shifts only showing some/partial members, Teams Shifts not showing everyone

The Issue

As we can see, the Shifts in Microsoft Teams is only showing two members, in fact we should be able to see more than two team members.

Microsoft Teams - Shifts
Microsoft Teams – Shifts

The Fix

We can try following fix.

1 Make sure we have opened correct team by click on the menu button at the top left corner

Microsoft Teams- Shifts - Menu
Microsoft Teams- Shifts – Menu

2 Select the correct team

Microsoft Teams- Shifts - Menu - Select team
Microsoft Teams- Shifts – Menu – Select team

3 Now, we need to change “View Options”, Click on “View Options”

Microsoft Teams- Shifts - Change View Options
Microsoft Teams- Shifts – Change View Options

4 Make sure “Groups” is unchecked, now we should be able to see all members

Microsoft Teams- Shifts - Showing all team members
Microsoft Teams- Shifts – Showing all team members

How to: Migrate/Move from Microsoft StaffHub to Microsoft Teams Shifts with PowerShell

1 Migration

1.1 Launch Microsoft PowerShell in Admin mode (Make sure you have Microsoft Office 365 Admin global admin account)

1.2 Chances are you might need to run following command first, if you are not sure, just run it, won’t hurt

Set-ExecutionPolicy Unrestricted

1.3 Try to install MicrosoftTeams PowerShell Module with following commands

Install-Module MicrosoftTeams
 
Import-Module MicrosoftTeams

If the above command failed, continue to try following

Install-Module -Name PowerShellGet -Force
 
Install-Module -Name MicrosoftStaffHub -RequiredVersion 1.0.5-alpha- AllowPrelease

1.4 Close the PowerShell window then relaunch PowerShell in admin mode again

1.5 If you are using basic authentication, execute following command to login

$crd = Get-Credential
 
Connect-MicrosoftTeams -Credential $crd
 
Connect-StaffHub -Credential $crd

1.6 If you are using two factor authentication or Multi-factor authentication (MFA) use following command to login instead

Connect-MicrosoftTeams -AccountId [email protected]
Connect-MicrosoftTeams - AccountId username@contoso.com
Connect-MicrosoftTeams – AccountId [email protected]

1.7 Connect to StaffHub in PowerShell and login (Compatiable with MFA)

Connect-StaffHub
Connect-StaffHub
Connect-StaffHub

1.8 Get StaffHub teams information with following command

Then Note down the Team “Id” “TEAM_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx” which you want to migrate to Microsoft Teams Shifts

Get-StaffHubTeamsForTenant
Get-StaffHubTeamsForTenant
Get-StaffHubTeamsForTenant

1.9 Move StaffHub team to Microsoft Teams

(Remember to note down the JobId from following the command result)

Move-StaffHubTeam -TeamId "TEAM_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx"
Move the team to Microsoft Teams (The team ID TEAM_...  is the one we have noted down in step 7)
Move the team to Microsoft Teams (The team ID TEAM_… is the one we have noted down in step 7)

Check the Migration status

Once done with the Migration steps, we can check the migration job status

2.1 Use following command to check the migration job status

(Use the Job ID that we have recorded from step 1.9)

Get-TeamMigrationJobStatus -JobId "JOB_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx"
Team Migration Job Status
Team Migration Job Status

2.2 Check if the StaffHub Teams is managed by Teams

Get-StaffHubTeamsForTenant
Get-StaffHubTeamsForTenant
Get-StaffHubTeamsForTenant

Now we have successfully migrated from Microsoft StaffHub to Microsoft Teams Shifts

Resource

Move your Microsoft StaffHub teams to Shifts in Microsoft Teams


How to Fix: Microsoft Word Error, can’t save to OneDrive, can’t save…

The Error

Word saving files to onedrive

Sorry we couldn’t find https://……… is it possible it was moved, renamed or deleted?
The file you are merging into is currently in use, Please try again later.

The Fix

We need to repair the Office.

Method 1

1 Use start menu to search “Control” then open control panel or Use Win + R key combination to open “Run window”

Microsoft Windows - Run window
Microsoft Windows – Run window

Then type “appwiz.cpl” then hit Enter key to bring up the “Programs and Features” window

2 Find office, click on “Change -> Repair”

Method 2

If you are using office 365, you can just download the office installation file from Microsoft, then repair install.

Possible Errors during installation/rearing

If the following error appears

Installing office
Something went wrong
Error Code: 30010-4

Close all windows related to the office and office rearing properly.

Restart the Windows Operating System.

Then try to install office again.

When the rearing or installation is done, there should be on problem to save to OneDrive, OneDrive for business, or save to local hard drive.


How to fix: Cannot move or copy folders. Cannot copy folder. A top-level cannot…

The Error

When copy and paste folders/contacts in Outlook/Office 365 from/to public folders, the following error pops up.

Cannot move or copy folders. Cannot copy folder. A top-level cannot be copied to one of its subfolders. Or, you may not have approriate permissions for the folder. To check your permissions for the folder, right-click the folder, and then click Properties on the shortcut menu.

The Fix

1 Open Exchange admin center (https://outlook.office365.com/ecp)

2 Navigate to “public folder -> public folders”

Exchange admin center - public folders
Exchange admin center – public folders

3 Navigate to the public folder which is having the problem.

4 Assign that user as “Owner” of that specific public folder

Exchange admin center - public folders
Exchange admin center – public folders
Exchange admin center - public folders - Public folder permissions
Exchange admin center – public folders – Public folder permissions
Exchange admin center - public folders - Public folder permissions
Exchange admin center – public folders – Public folder permissions

5 Try the operation again, once finished, change back the permission for that user to “Author” or other permission.


Microsoft Office 365/O365 Administration links (Admin links, admin centers, Quarantine etc.)

Office 365

https://www.office.com

Azure Portal

https://portal.azure.com

Azure Active Directory

https://aad.portal.azure.com

Device Management

https://devicemanagement.microsoft.com

Office 365 Cloud App Security

https://<company-name>.portal.cloudappsecurity.com

Microsoft 365 security center

https://security.microsoft.com

Microsoft 365 compliance center

https://compliance.microsoft.com

New Exchange Admin Center

https://admin.exchange.microsoft.com/

Classic Exchange Admin Center

https://outlook.office.com/ecp/

Microsoft Teams admin center

https://admin.teams.microsoft.com/

Office client management portal / Office cloud policy service

https://config.office.com/

Microsoft Store for Business

https://businessstore.microsoft.com/en-au/manage/dashboard

Office 365 Security & Compliance

https://protection.office.com/

Quarantine

https://protection.office.com/quarantine

How to fix: Your email program is using outdated address information for… (Outlook & Office 365)

The Error:

Your message to IMCEAE[email protected]usprd01.prod.outlook.com couldn’t be delivered.

Your email program is using outdated address information for IMCEAE[email protected]usprd01.prod.outlook.com.


More Info for Email Admins
Status code: 550 5.1.11


The recipient email address is a LegacyExchangeDN address, which isn’t used by the Office 365 service. You might see this error if you’ve migrated your organization’s email from on-premises to the cloud, or if your organization has a hybrid configuration and you synchronize your on-premises directory with Office 365. If clearing the recipient Auto-Complete List from the user’s Outlook or Outlook on the web doesn’t solve the problem, try to clear the related LegacyExchangeDN address from your on-premises Active Directory. Then synchronize the directory again.


For more information, see Fix email delivery issues for error code 5.1.11 in Office 365.


Outdated To address


Outlook/ Office 365 - Your message to IMCEAEX-...
Outlook/ Office 365 – Your message to IMCEAEX-…

The Fix

Most of the time, as described in the Error message, all we need to do is to remove the address from auto complete list/cache, then type the full address manually. Here’s the steps

1 Create a new email in Outlook

2 Type the beginning of the recipient email address

3 Click on the “X” to remove it from the cache/auto complete list in Outlook

Click on the "X" to remove it from the cache/auto complete list in Outlook
Click on the “X” to remove it from the cache/auto complete list in Outlook

4 Type the full recipient email address manually.

Try to send again, this time, the email should reach recipient’s inbox successfully.