1 Save following text to ResetPrinterJob.cmd or ResetPrinterJob.bat
net stop spooler
del /q /s c:\windows\system32\spool\printers*.*
net start spooler
NET SESSION >nul 2>&1
IF %ERRORLEVEL% EQU 0 (
ECHO Administrator PRIVILEGES Detected!
) ELSE (
ECHO This script has to be run with Administrator PRIVILEGES!
ECHO The script will now terminate.
net stop spooler
del /q /s c:\windows\system32\spool\printers.
net start spoolerA
if %ERRORLEVEL% == 0 goto :successful
echo "Errors encountered during execution. Exited with status: %errorlevel%"
echo The printer is ready for use again!
echo "Script completed with error"
2 Run ResetPrinterJob.cmd or ResetPrinterJob.bat in Admin mode.
3 Now the printer is ready to be used again.
1 Open “Task Manager” by using Ctrl + Alt + Delete key combination or right click on task bar then click on “Task Manager”
2 Click on “Services” tab
3 Find “Spooler”
4 Right click on it then click on “Stop”
5 Open file explorer navigate to “C:\Windows\system32\spool\PRINTERS”
6 Delete all files within the folder (Do not delete the “C:\Windows\system32\spool\PRINTERS” folder)
7 Bring back the Task Manager, start the Spooler service
Sometimes printout can have cutoff issue, which seems like hardware problem, usually vertical or horizontally cutting off.
Make sure the size settings is right from software e.g. Word, printer driver etc.
Make sure paper is placed properly.
Make sure you are using the latest driver for the printer.
If the problem still persists, try to uninstall the driver and reinstall, but using PostScript (or PS) instead of PCL driver if the printer supports it (Some printers only support PCL). It might fix the cutting off issue.
Note: It is always an good idea to download driver and software from official website.
If the issue is still not fixed, the hardware may have some problems.